Best in Class Health Care Fraud Solutions from Thomson Reuters and i-Sight

Best in Class Health Care Fraud Solutions from Thomson Reuters and i-Sight

i-Sight Case Management Software for health care fraud investigations.

Ottawa, Canada (Vocus) September 9, 2010

Today, Customer Expressions Corp. announced that the company will be co-exhibiting at upcoming health care fraud conferences with Thomson Reuters. With the signing of the Universal Health Care Bill in the US earlier this year, health care fraud and payment recapture have become main priorities for both the federal government and industry leaders. It has been reported that payment recapture initiatives are expected to put at least $ 2 billion over the next three years back into taxpayer pockets.

Thomson Reuters has developed best in class solutions for health care fraud detection, abuse and waste, while the i-Sight Case Management Software is a best in class solution for managing health care fraud investigations. The cutting edge solutions offered by both companies raise the bar in health care fraud prevention, detection and investigation.

In the coming months, members from i-Sight and Thomson Reuters will join together to attend a series of health care fraud conferences throughout North America. Some of the topics addressed at each of the conferences include how to conduct health care fraud investigations, international examples of health care fraud, medical identity theft and the impact of health care fraud on society and the health care industry itself.

Ray Gerard, President at Customer Expressions stated, “Health care fraud is an epidemic. In 2009 alone, an estimated $ 54 billion was lost due to improper Medicare and Medicaid payments. As efforts to tighten health care fraud controls in the US are put into place, technology and software solutions, including i-Sight Case Management Software, help identify repeat offenders and improve investigations into health care fraud allegations.”

Here is a list of upcoming health care fraud conferences that we will be attending with the Thomson Reuters team:

The 26th Annual NAMPI Conference, hosted by the National Association for Medicaid Program Integrity. The conference takes place in New Orleans, Louisiana from September 12-15.
Raise the Ante Against Health Care Fraud is the theme of this year’s Annual Conference held by the Canadian Health Care Antifraud Association. The conference takes place on September 14th and 15th in Niagara Falls, Ontario, Canada.
The 2010 NASMD Fall Conference, held by the National Association of State Medicaid Directors, from November 8-10 in Arlington Virginia.
The National Health Care Antifraud Association’s (NHCAA) Annual Training Conference. The conference is held in Las Vegas Nevada from November 16-19.

About Thomson Reuters

Thomson Reuters is the world’s leading source of intelligent information for both businesses and professionals. Combining innovative technology with industry expertise, Thomson Reuters delivers critical information to leaders in the financial, legal, tax, health care, accounting, science and media fields.

About Customer Expressions Corp.

Based in Ottawa, Canada, CEC is a leading provider of web-based ethics and compliance investigation software. Customer Expressions has gained an international reputation for best-in-class software to optimize the management of various business processes. The privately held firm provides i-Sight, integrated case management software for investigations, complaint handling, corrective and preventive action management (CAPA Management), and other business processes that require case management. For information and breaking news related to ethics and compliance issues and internal investigations, visit our blog at

For further information, please contact:

Joe Gerard, Vice-President, Sales & Marketing



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